Terms and Conditions:
1. Application for Membership
i. Applying for Green Common membership is free provided, applicant have to complete paper or online application form in full (Applicants must be aged 18 years or above).
ii. Successful applicants will be given a member card or e-member card.
iii. To ensure Green Common members receiving our promotional offers and discounts, members may be requested to supplement or provide us with their complete and accurate personal data, including name, phone number, email address, birthday information and address.
iv. To the extent permitted by law, we shall not be liable for any claim, demand, liability or action resulting from customer/member’s omission, neglect and/or failure to supply us with your updated information, or from the accuracy and completeness of those data.
v. Members can whatsapp Customer Service through 6450 7605 (Monday to Friday, 10am-1pm, 2pm-6pm) for enquiries.
2. Common Points
i. By showing your member card or login your member account, you can earn 1 Common Point for every dollar spent at Green Common. Every 250 Common Points can be redeemed as HK$1 at Green Common stores. Common Points will be updated simultaneously after shopping each time.
ii. Common Points can only be used as cash dollars redemption for next purchase. They cannot be redeemed for cash.
iii. Members must present their member card or e-membership card while redeeming cash dollars in stores. Green Common has the right to request members to provide personal information for verification purposes.
iv. The Common Point records of Green Common shall prevail. Green Common will not accept any claim of missing Common Points after transaction.
v. Common Points are non-transferable, non-divisible and Common Points stored in different membership cards cannot be combined.
vi. All the Common Points will expire after one year of earning. Any expired Common Point shall be forfeited automatically and customers shall not be entitled to any form of compensation.
vii. Should customers lose their member cards, Green Common will not, under any circumstances, reissue the card and Common Points. Green Common shall not be liable for any loss borne by customers after a card is lost.
viii. Common points cannot be earned while purchasing items online with any cash coupons and vouchers
ix. VIP status is valid from the date of issuing for 1 year. Accumulated spending upon $3,000 within the membership period will extend 1 year, otherwise, the member will become a basic member. The 5% off offer for VIP is not applicable to special offer goods and consignment products, and cannot be used in conjunction with any other promotions/offers. The 5% off offer for VIP status shall only be applicable to A La Carte menu and Regular dishes, It’s not applicable to Set menu and Promotional drinks.
x. IMPACT status is valid from the date of issuing for 1 year. Accumulated spending upon $10,000 within the membership period will extend 1 year, otherwise, the member will be downgraded. The exclusive 5% off offer for IMPACT is not applicable to special offer goods, and cannot be used in conjunction with any other promotions/offers. The exclusive 15% off offer for IMPACT status shall only be applicable to A La Carte menu and Regular dishes, It’s not applicable to Set menu and Promotional drinks.
i. Reminders of member benefits and promotions will be sent to members via email or SMS. Members should provide valid email address and mobile phone number to avoid missing important notices.
ii. Green Common is not responsible for any case of undelivered email messages or notifications.
iii. Green Common is not responsible for any loss of Common Points due to technological or system problems.
iv. Green Common reserves the right to change the Terms and Conditions without prior notice.
v. Should there be any dispute, Green Common reserves the right of final decision.
vi. In case of physical member card lost for those who have never signed in online at Green Common website, Green Common will not, under any circumstances, reissue the card and Common Points. Green Common shall not be liable for any loss borne by the member after card losing.